Communication Preferences
Choose how you receive updates. Consent is separate per channel — a service request does not grant marketing consent.
Notification Channels
Where updates are delivered
In-App Notifications
Email Notifications
SMS Notifications
Service Request Updates
Provider Messages
Scheduling Updates
Community Updates
Support Updates
Document Updates
Critical Alerts
Email and in-app are on by default. SMS requires separate SMS consent.
Consent
Separate consent per channel — no universal consent
Operational Communication
Messages about your service requests, scheduling, and support.
Marketing Email
Optional emails about marketplace offers and community updates.
SMS Notifications
Text alerts for service updates. Requires separate SMS consent.
Call Recording
Consent to record support calls for quality and training.
Privacy Notice
Acknowledgement of the resident privacy notice.
Terms Acceptance
Acceptance of the resident portal terms of use.
Preferences are frontend-only in demo. No messaging infrastructure is activated.
